Comcast Business Services Expands Voice Portfolio with Business VoiceEdge

Together with its Powerful Network and Comprehensive Data Solutions, Comcast Empowers Businesses with Cloud-Based Voice Offering to Simplify Operations and Improve Productivity

Philadelphia, PA – March 27, 2012 – Comcast Corporation (Nasdaq: CMCSA, CMCSK), one of the nation’s leading providers of information and communications products and services, today announced Comcast Business VoiceEdgeâ„¢, a cloud-based voice and unified communications solution. Fully managed over Comcast’s network, Business VoiceEdge eliminates the need for expensive on-site equipment such as PBX and key systems, provides a predictable monthly cost, as well as a high service quality and customer experience. Additionally, Business VoiceEdge delivers a common user experience, high definition (HD)-quality voice service, and a full suite of unified communications features that help today’s multi-site organizations and mobile workforce communicate more efficiently. Business VoiceEdge is now available across most of Comcast’s Northeastern Division, which includes 14 states from Maine through Virginia and the District of Columbia, as well as Chicago. Nationwide rollout across Comcast’s entire service is targeted by the end of 2012.

“What sets Comcast apart from other players in this space is that we’re the only provider to combine a cloud-based voice service with vast network reach, a well-known brand and a strong focus on providing great products with high quality and consistency,” said Bill Stemper, President of Comcast Business Services. “Businesses, especially those with a distributed workforce, need a reliable and consistent voice solution that allows their “on-the-go” employees to stay connected anytime and anywhere. Together with our Ethernet and alongside our PRI services we are now delivering an array of solutions for all types of mid-sized organizations.”

Companies across a wide range of industries, including healthcare, manufacturing, professional services and others, are already realizing the benefits of Comcast’s Business VoiceEdge.

“Using Business VoiceEdge gives us an HD-quality voice experience across multiple offices, and it is backed by a brand that we know and trust,” said Jeffery O’Connor, network administrator at the Mental Health Center of Greater Manchester (NH). “Without the burden of buying and maintaining on-site PBXs, we are now free to spend more time supporting our organization’s focus on mental health, rather than our phone system.”

With Business VoiceEdge, Comcast provides customers an affordable solution with unlimited nationwide calling, state-of-the-art Polycom phones at no additional charge, HD audio and advanced unified communications and mobility features, including:

  • Be Anywhere: Lets workers live the one number lifestyle by integrating their work line with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.
  • Voicemail-to-email: Voice messages conveniently reach “anytime, anywhere” workers when away from the office or working remotely by sending a copy of the voicemail to their email.
  • Telephony Toolbar: A downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer, and Mozilla Firefox.
  • Business Voice Continuity: Redirect calls to back-up numbers if there is a power outage or other on-site issues to keep business operating.
  • Multi-Location Simplicity and Commonality: On-net calling between sites using extensions, unified calling experience, add new locations quickly, and share call handling (receptionist, hunt groups and auto attendants) across offices.

“As with other cloud-based applications and services, organizations of all sizes are investigating cloud-based voice solutions as a means to help reduce costs and simplify operations while improving worker productivity. This combination would seem to be an obvious choice, but the service availability and operator reliability questions have been challenging,” said Infonetics Research Directing Analyst, VoIP and IMS, Diane Myers. “Combining the Business VoiceEdge product with Comcast’s nationwide network and strong data products is a compelling addition to the market.”

Comcast Business VoiceEdge is the latest addition to the Comcast suite of voice solutions, which include Business Class Voice, a voice line service designed for small businesses, and Business Class Trunks, an intelligent phone service for larger organizations that works with existing PBX equipment and provides scalability and security using Comcast’s advanced IP network. Business VoiceEdge is delivered over Comcast’s advanced network, which spans 20 of the nation’s top 25 markets, and is monitored by multiple Network Operations Centers (NOCs) for 24x7x365 support.

More information on Business VoiceEdge and Comcast’s full suite of voice and unified communications offerings can be found here: business.comcast.com/VoiceEdge

About Comcast Business Services
Comcast Business Services, a unit of Comcast Cable provides advanced communication solutions to help organizations of all sizes meet their business objectives. Through a modern, advanced fiber network that is backed by 24/7 technical support, Comcast delivers Business Class Internet, Ethernet, TV and Voice services for cost-effective, simplified communications management.
For more information, call 1-800-391-3000 or visit www.business.comcast.com

About Comcast Cable
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation’s leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.

Xfinity TV Viewers Can’t Gent Enough Bridesmaids, Tosh.0, SpongeBob SquarePants and Beyoncé; Most-Watched Entertainment Choices Recognized As 2011 Xfinity On Demand Award Winners

2011 Marked Most Views on Xfinity On Demand Since Launch in 2003, Total Views on the Service Top 23 Billion 

PHILADELPHIA – February 21, 2012 – Comcast’s Xfinity TV announced the winners of the 2011 Xfinity On Demand Awards, which honor the movies, TV series, kids series and musical artists that customers watched most on the service during the course of the year. The overall most-viewed award winners for 2011 are: Bridesmaids, Tosh.0, SpongeBob SquarePants and Beyoncé. In addition, 2011 marked significant growth on the service with a 10 percent increase in views on Xfinity On Demand year-over-year and a surge in average views per month from 350 million to 400 million, making 2011 the year with the most views in the service’s history.

“Over the years we have seen the appetite for on-demand programming rapidly increase, in fact, 2011 marked the fastest growth we have seen on our service in the past several years,” said Maggie McLean Suniewick, Vice President, Video Services, Comcast. “With nearly five billion views on Xfinity On Demand last year alone, these award winners truly represent which entertainment choices pop culture is embracing, and we congratulate the winners as true standouts in their genres.”

In addition to the overall most-viewed winners, the 2011 Xfinity On Demand Awards recognize the top-performers in specific categories including most-viewed new release movies by genre: action, comedy, drama, horror, indie and kids/family; the most-viewed TV series by genre: comedy, drama, reality and kids; and the most-viewed musical artists by genre: country, hip-hop, pop, R&B and rock (click here to see the full list of winners). This year, comedies dominated both movies and TV series while R&B was the top-performer in music. Hit movies released on Xfinity On Demand the same day as the DVD release also performed extremely well.

The overall most-viewed new release movies, TV series, kids series and musical artists and 2011 Xfinity On Demand Award winners are:

Overall Most-Viewed New Release Movies:
1. Bridesmaids*
2. Hall Pass*
3. Red*

Overall Most-Viewed TV Series:
1. Tosh.0
2. NCIS
3. South Park

Overall Most-Viewed Kids Series:
1. SpongeBob SquarePants
2. Mickey Mouse Clubhouse
3. Dora the Explorer

Overall Most-Viewed Musical Artists:
1. Beyoncé
2. Justin Bieber
3. Chris Brown

Since 2003, views on Xfinity On Demand increased from 200 million to more than 23 billion. In the same time period, entertainment choices on the service grew from approximately 740 selections to more than 30,000, giving customers anytime access to current popular TV series, new release movies, kids programming, indie films, movie collections, editorial selections, activities for kids and families, exclusive content, sports and specials. Today, Xfinity TV also brings customers “anytime, anywhere” viewing with more than 200,000 entertainment choices on XfinityTV.com, and 8,000 hours of entertainment choices available to watch on the iPad®, iPhone® and iPod touch® through the Xfinity TV app. XfinityTV.com and the Xfinity TV app also offer a suite of tools to help personalize and manage viewing across screens, for no additional charge. In the coming year, Xfinity TV will continue to make more entertainment choices and personalization tools available across screens as well as through additional devices such as the Xbox 360 and Android™-powered mobile devices.

About Comcast Cable
Comcast Corporation (Nasdaq: CMCSA) (www.comcast.com) is one of the nation’s leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.

*Indicates the film was available on Xfinity On Demand the same day as the DVD release.